Customer Reviews — 5.0 on Google

Tenant reported no hot water in our Newham flat on a Sunday. ERL attended within two hours and had it running again. Fantastic for landlords who need reliability.

Burst pipe flooded our kitchen in Clapham at 2am. Engineer arrived within 50 minutes, isolated the leak and had it fixed before sunrise. Gas Safe ID shown on arrival.

Booked an emergency boiler repair in Islington after no hot water for two days. Same-day visit, faulty PCB replaced, fixed price quoted before any work. Couldn't fault them.

Blocked drain outside our Hackney flat cleared with high-pressure jetting plus a CCTV survey to show us the root cause. Honest and tidy, highly recommend.

Called about a suspected leak under the bathroom floor in Camden. Their thermal imaging found it without ripping up tiles. No find, no fee as promised.

Our Westminster office needed an urgent EICR for the lease renewal. Booked, completed and certificate emailed the same day. Professional from start to finish.

Power tripping all night in Wandsworth, engineer traced it to a failed shower unit and made it safe immediately. The 24/7 line was actually answered by a real person.

Old fuse box upgraded to a modern consumer unit in Redbridge. Same-day certificate, fair price and zero mess. Will use again without hesitation.

Outdoor socket and EV charger fitted at our house in Sutton. NICEIC certified, neat cabling and they tidied up completely before leaving.

Overflowing gutter caused damp coming through the bedroom wall in Merton. They traced the source, fixed it and reinstated the plaster. One contractor for the lot.

Frozen and burst condensate pipe in Enfield during the cold snap. Sorted within the hour and they lagged it to stop it happening again. Thoughtful work.

Combi boiler kept losing pressure in Bromley. Engineer found a leaking expansion vessel, replaced it and explained how to top up the system myself.

Smoke alarms and emergency lighting installed across our HMO in Haringey to meet licensing. Full compliance pack handed over the same week. Stress gone.

Our restaurant in Shoreditch had a grease-blocked drain backing up before service. Jetted clear in time for the evening rush. Absolute professionals.

Slab leak under the hallway in Richmond found with acoustic detection. Saved us tearing up the whole floor. Worth every penny for the accuracy.

Gas safety certificate sorted for my rental in Brent the day before new tenants moved in. Quick, thorough and the engineer was genuinely polite.

Managing several rental flats in Barnet, I keep ERL on a PPM contract. £0 call-out, weekly invoicing and the same trusted engineers every time. Best decision I made this year.

Radiator valve sheared off and water was pouring out in Lewisham. They talked me through shutting the supply on the phone then arrived fast to fix it properly.

No heating in the depths of January in Ealing. Engineer diagnosed a seized pump, had the part on the van and we were warm again within the hour.

Sewage backup at our Croydon property handled fast and without fuss. They jetted the line, verified with a camera and gave honest advice on preventing it again.

Central heating wasn't getting the upstairs radiators warm in Hammersmith. Power flush done, system bled and now toasty throughout. Great value for the work involved.

Emergency electrician sorted a dead consumer unit in Lambeth same afternoon. NICEIC registered, certificate provided, no upfront payment asked for.

Toilet overflowing in our Tower Hamlets flat. The dispatcher kept me updated and the plumber arrived inside the hour. Stress-free and fairly priced.

Leaking cylinder in Kensington fixed in under two hours. Engineer explained everything, cleaned up after himself and the price matched the quote to the penny.

Christmas Day boiler breakdown in Greenwich and they still turned up. No bank holiday surcharge, exactly the rate they quoted. Lifesavers with two young kids in the house.

As a landlord with HMOs across Southwark, ERL handle my gas safety certificates and fire compliance every year. Reliable, well-priced and never miss a deadline.

Used them for a full bathroom leak trace in Fulham after water came through the ceiling below. Detailed written report for our insurance claim, which got approved.